Privacy Policy

Privacy Policy

Effective Date: October 19, 2025
Last Updated: October 19, 2025

This Privacy Policy explains how SAMIO Fabrics (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website www.samio.in (the “Site”).

By accessing or using our Site, you agree to the collection and use of your information as described in this policy.

1. Contact Information

If you have any questions about this Privacy Policy or the information we collect, please contact us at:

SAMIO Fabrics
Registered Office: Jaipur, Rajasthan
Manufacturing Unit: Ludhiana, Punjab
Email: samioclothing@gmail.com
Phone: +91 97996 09437

2. Collecting Personal Information

When you visit samio.in, we collect certain information to help us provide the best possible experience. This may include:

a. Device Information

  • Purpose: To ensure our website displays properly and functions efficiently.
  • Data Collected: IP address, browser type, device information, time zone, pages visited, and site interactions.
  • Collection Method: Automatically collected using cookies and analytics tools like Google Analytics.

b. Order Information

  • Purpose: To process and fulfill your purchases, communicate updates, and prevent fraudulent transactions.
  • Data Collected: Full name, billing address, shipping address, email, phone number, and secure payment details.
  • Collection Method: Directly provided by you during checkout or account creation.

c. Customer Support

  • Purpose: To respond to your inquiries and assist you efficiently.
  • Data Collected: Name, email address, order details, and any other information shared during support communication.

3. Use of Personal Information

We use your personal data to:

  • Process orders and deliver products.
  • Communicate about updates, promotions, or order issues.
  • Improve website performance and user experience.
  • Comply with legal and financial record-keeping requirements.
  • Prevent fraud or misuse of our platform.

4. Sharing Personal Information

We may share your information with trusted third parties only when necessary for:

  • Payment Processing: Secure gateways such as Razorpay or PayU.
  • Shipping Partners: To deliver your orders efficiently.
  • Analytics and Advertising: Tools like Google Analytics or Meta Ads to improve our services.
  • Legal Compliance: If required by law, court order, or government authority.

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

5. Cookies

Our website uses cookies to enhance your experience and analyze performance. Cookies help remember your preferences such as login details and shopping cart items.

You can control or delete cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the Site.

For more information about cookies, visit www.allaboutcookies.org.

6. Behavioural Advertising

We may use your browsing information to show you personalized advertisements via platforms such as Google Ads and Facebook/Instagram Ads.

You can opt out of targeted advertising here:

7. Retention of Information

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

If you wish to delete your data, please contact us at samioclothing@gmail.com.

8. Security of Your Information

We take data security seriously. Your information is stored on secure servers and transmitted over encrypted (SSL) connections.

While we implement strong security measures, no system is completely immune to risks.

9. Your Rights

You have the right to:

  • Request access to your personal data.
  • Request corrections or updates.
  • Withdraw consent or request deletion of your data.
  • Opt out of promotional communications.

To exercise your rights, please contact us at samioclothing@gmail.com.

10. Do Not Track

Our website currently does not respond to “Do Not Track” signals as there is no universal standard for handling them.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted here with a revised effective date.

12. Complaints

If you believe your data has been misused or handled incorrectly, please contact us directly. We will review and resolve your concern in accordance with applicable laws.

SAMIO Fabrics – Style | Aesthetic | Mode | Inspire | Originals
Premium Quality. Own Manufacturing. 100% Cotton Apparel.