Shipping policy

Shipping Charges

At SAMIO Fabrics, we aim to make your shopping experience simple and hassle-free.

  • Free Shipping on all Prepaid Orders across India.
  • Cash on Delivery (COD) is available on eligible orders. A small COD handling fee may apply, as charged by our logistics partner.
  • Shipping charges (if applicable) will be displayed at checkout before payment.

Order Processing

  • Orders are processed within 1–2 business days after successful payment or order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons, sales, or high-demand periods, processing may take slightly longer.

Delivery Timeline

We deliver across India through trusted courier partners.

Estimated Delivery Time

  • Metro Cities: 2–4 business days
  • Tier 2 & Tier 3 Cities: 3–6 business days
  • Remote Locations: 5–8 business days

Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email and/or SMS
  • Your tracking number
  • A tracking link to monitor your shipment in real time

If you do not receive your tracking details within 48 hours of placing your order, please contact our support team.

Cash on Delivery (COD)

  • COD is available for selected PIN codes.
  • Please ensure someone is available at the delivery address to receive the package.
  • Repeated refusal of COD orders may result in COD service being restricted for future purchases.

Delivery Attempts

Our courier partner will usually make 2–3 delivery attempts. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.

Incorrect Address

Please ensure that your shipping address, mobile number, and PIN code are accurate while placing your order.

SAMIO Fabrics is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  • Do not accept the package.
  • Take clear photographs of the package.
  • Contact our customer support within 24 hours so we can investigate and assist you.

Need Assistance?

If you have any questions regarding your shipment or delivery, please contact our customer support team through the Contact Us page. We're always happy to help.